Tenants/Sync with Dynamics 365

Sync with Dynamics 365

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This guide walks you through connecting your TimePro tenant to Microsoft Dynamics 365. Once configured, TimePro can pull clients, projects, and users from Dynamics 365.

Open the Dynamics 365 sync page

From your TimePro tenant - e.g. contoso.sswtimepro.com

  1. In the menu, go to Admin | Dynamics 365

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Figure: Where to find Dynamics 365 integration

Setup your Dynamics 365 Configuration

If Dynamics 365 is not yet configured, you will need to add a connection. If it is already configured, click Edit to update the settings.

  1. Dynamics 365 Connection Type - choose between Active Directory (OnPrem) for on-premises Dynamics 365 or Client Secret (Cloud) for Dynamics 365/Dataverse in the cloud

The next fields will depend on the connection type you chose before:

Active Directory (OnPrem)

  1. Dynamics 365 URL - Enter your Dynamics 365 URL - e.g. ssw-uat.crm6.dynamics.com
  2. Dynamics 365 Login - Enter your Active Directory login
  3. Dynamics 365 Password - Enter your Active Directory password
  4. Domain - Enter your Active Directory domain

Client Secret (Cloud)

  1. Dynamics 365 URL - Enter your Dynamics 365 URL - e.g. ssw-uat.crm6.dynamics.com
  2. Dynamics 365 Client Id - Enter your Cloud Client Id
  3. Dynamics 365 Client secret - Enter your Cloud Client secret

ImageFigure: Dynamics 365 - Example of a Cloud configuration

Note for Azure users

If you use Azure as your Cloud provider, you can find your Client Id and secrets under Azure App Registration | Manage | Certificates & secretsImageFigure: Azure App Registration - Where to find your Client Id and secret

Test and Save the Connection

  1. Click Test connection to verify the connection works.
  2. Once the test succeeds, click Save. This will save your settings in your tenant database.

Run the sync

  1. Back on the Dynamics 365 page, click the Sync button.
  2. In the Sync with Dynamics 365 dialog, select a Sync Range - from Last 24 hours to Full sync. We recommend using a Full Sync on your first sync.
  3. Click Start Sync.

Wait for the sync to complete. The page shows "Sync in progress..." while running, then displays "Sync completed" along with a result of how many entities were created and updated.

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Figure: Sync completed - Results with created and updated entities counts

View the Synced Clients

Go to Admin and choose between Users, Clients or Projects. The synced data from Dynamics 365 now appears in each of these categories.

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Figure: Admin Clients list showing synced Dynamics 365 clients

What Gets Synced

The sync imports Users, Clients, and Projects from Dynamics 365 into TimePro. The sync only adds or updates records - it does not delete records in either system. Any Dynamics 365 entities updated within the selected sync range will be imported.